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UPI and India's Payments Revolution: What Comes Next

UPI processes over 10 billion transactions monthly. What does the next chapter of India's payments revolution look like?

UPI and India's Payments Revolution: What Comes Next
ArticleAdam Core Team·

India's Unified Payments Interface is the world's most successful real-time payments infrastructure. Processing over 10 billion transactions per month in 2024, UPI has democratised digital payments in a country where cash dominated every transaction just eight years ago. The infrastructure built by NPCI, and the interoperability framework that enabled it, is now being studied and replicated by countries across Asia, Africa, and Latin America.

The next chapter of India's payments ecosystem is being written in three areas. UPI Credit — the extension of credit lines to the UPI rails — allows customers to draw on pre-approved credit directly from the UPI payment screen, without a physical card. This dramatically expands credit access for the hundreds of millions of Indians who have bank accounts and UPI IDs but no credit cards.

UPI for international remittances is expanding rapidly. India receives approximately $100 billion in remittances annually — the largest in the world. Bilateral UPI linkages with Singapore (PayNow), the UAE (Aani), and other countries enable real-time, low-cost cross-border transfers that bypass the correspondent banking system's fees and delays.

The merchant acceptance layer is evolving from QR codes toward sound-based payments, NFC tap-on-phone, and API-based embedded payments for B2B commerce. The last mile — the millions of kirana stores and informal vendors who need payments infrastructure that works without reliable data connectivity — is being addressed through offline UPI modes using SMS and IVR.

For fintech companies and enterprises building on top of India's payment rails, the opportunity is in the value-added services layered on payment data: spend analytics, credit underwriting, supply chain financing, insurance distribution. The payment itself is becoming a commodity; the intelligence built on top of payment data is where the margin lives.